Looking back… Moving forward
August 2016 marks an important milestone for the Capital International Group as I look back on our extraordinary heritage of talent and achievements over the last twenty years...
In a previous article about the Group we started by saying, “In 1996, petrol only cost 52.9p a litre… …but more importantly, a corporate legacy was born. In this year, 20 years ago, in a small office in Castletown, a father, two sons and a small team opened the office doors to Capital International.”
Although many that work for the Group today were not with the company then, a few still remember our humble beginnings at No.1, The Parade in Castletown. There was always the prospect of ‘from acorns grow mighty oaks’ and, with our vision of offering a fresh and innovative alternative, we set out with a steely determination to build a business that provided clients with a highly personalised service, whilst developing dynamic and flexible client solutions and a commitment to delivering on our core values of innovation, integrity and excellence.
Over the last twenty years the financial services industry has changed immeasurably and throughout this time our business has evolved to meet the numerous challenges that this continuing process of change and development has created. We started out as a small traditional stockbroker and investment manager, servicing private clients and Island based businesses, and over the years Capital International has had to adapt, broaden its horizons and be prepared to constantly change in order to become the successful Group that we are today.
Change is never easy and constant, rapid change to the external environment is often doubly difficult. This external turbulence is always challenging for business but it also creates opportunity. The resilience and determination of our managers and staff to overcome these challenges and adapt to the accelerating pace of the modern world has been a constant cornerstone that has allowed us to embrace the new opportunities that underpin the long-term growth and success of the Group. We encourage our staff to work across departments wherever possible, from customer services through investment management, to marketing and business development; from compliance and risk management, through to operations and IT. This approach gives everyone a firm grasp of how their individual roles impact the wider business and provides staff with a solid grounding of the wider aspects of the business that they may not be directly exposed to on a day-to-day basis.
This year we celebrate our 20th anniversary with our services, staff and skills having grown significantly during this time. I can still remember the early days when we had less than ten staff. Today we employ over 75 professionals across two jurisdictions. Our culture has always and will continue to embrace three core values: innovation, integrity and excellence. These values not only describe our business conduct but also our personal behaviour, and underpins the way we create creation of value for our clients, employees and the wider Island community.
In an industry that is constantly changing, our success over the last 20 years is an accomplishment of which we can be justly proud. From that small acorn, first planted in Castletown back in 1996, we have become one of the Island’s foremost fully independent investment services groups, offering a wide range of investment products and services to a growing international client base.
We have had to work hard to deserve our place within the Island’s financial services community and to be recognised for our achievements over the years, none of which would have been possible without the commitment and dedication of the remarkable people who work in the business. I feel privileged and honoured to lead and be part of such an amazing group of professional and dedicated individuals who make Capital International the progressive group of companies that it is today.
We have never been shy of change, and much like a river winding its way to the sea, there are many twists and turns, often heading in different directions but ultimately always leading to the same goal. Looking forward will continue to evolve and develop our existing product suite and we will continue to encourage staff development and build upon our relationships with our business partners and external stakeholders across multiple jurisdictions.
We recognise the importance of growing our international client base, focusing on the development of new business opportunities and the building of our professional intermediary relationship network. To support this, our strategic plans include further investment into the continued development of our web based platform solutions to financial intermediaries worldwide, and the delivery of a wider range of more clearly defined investment management solutions to the intermediary market in the Isle of Man.
The recent appointment of our new Group Chief Executive, Greg Ellison, is also a major and significant development for us, further strengthening our management team and developing our internal capacity to fulfil our strategic objectives.
It is clear to see that far from resting on our laurels, after 20 years we have plenty to keep us busy and so, it is with enormous pride that this year we celebrate 20 years of business on the Isle of Man and I would like to thank everyone who has been involved in helping the Capital International Group become the organisation it is today. I look towards the coming years with excitement and determination to continue delivering on the promises and values upon which the business was founded all those years ago.